Just Eat Takeaway.com FY2024 Earnings Call: Insights from the CEO and CFO
On February 24, 2025, at 4:30 AM ET, Just Eat Takeaway.com N.V. (JTKWY) held its Fiscal Year 2024 earnings conference call. The call was attended by Jitse Groen, Chief Executive Officer; Mayte Oosterveld, Chief Financial Officer; Jorg Gerbig, Chief Operating Officer; and Andrew Kenny, Chief Commercial Officer. Additionally, several analysts participated, including Andrew Ross from Barclays, Monique Pollard from Citi, Giles Thorne from Jefferies, Christopher Johnen from HSBC, Wim Gille from ABN AMRO, Annick Maas from Bernstein, and Mark Davids from JP Morgan, among others.
Key Takeaways from the Management Team
- Strong Growth: Jitse Groen shared that the company had a strong year, with significant growth in all markets. The merger with Grubhub in the US and the acquisition of Lieferando in Germany have been successful.
- Digital Transformation: Mayte Oosterveld discussed the company’s ongoing digital transformation, which includes the rollout of new technology and the expansion of its delivery network.
- Investment in Delivery: Jorg Gerbig highlighted the importance of investing in delivery infrastructure to ensure a seamless customer experience.
- Market Expansion: Andrew Kenny announced plans to expand the company’s presence in new markets, including the Middle East and Africa.
Analysts’ Questions and Management’s Responses
- Question from Andrew Ross (Barclays): Ross asked about the company’s plans for growth in the US market. Groen responded by emphasizing the importance of the US market and the company’s ongoing investment in its delivery network and marketing efforts.
- Question from Monique Pollard (Citi): Pollard asked about the company’s pricing strategy. Oosterveld explained that the company’s pricing is competitive and that they focus on providing value to their customers.
- Question from Giles Thorne (Jefferies): Thorne asked about the company’s plans for sustainability. Gerbig shared that the company is exploring ways to reduce its carbon footprint, such as electric delivery vehicles and sustainable packaging.
- Question from Christopher Johnen (HSBC): Johnen asked about the impact of the economic downturn on the company’s business. Groen responded by stating that the company has seen some impact but that they are well-positioned to weather the economic downturn due to their strong balance sheet and diversified revenue streams.
Impact on Consumers
The earnings call provided insight into the company’s plans for growth and expansion, which could lead to more delivery options for consumers in various markets. The investment in delivery infrastructure and technology could result in faster and more reliable delivery services, making it even more convenient for consumers to order food online. Additionally, the company’s focus on sustainability could lead to more eco-friendly packaging and delivery methods.
Impact on the World
The merger with Grubhub and the acquisition of Lieferando have expanded Just Eat Takeaway.com’s reach, making it a major player in the global food delivery market. The company’s ongoing investment in technology and delivery infrastructure could lead to more jobs in the delivery sector. However, the expansion of the food delivery market could also contribute to increased competition and potentially lead to price wars. Additionally, the company’s investment in sustainability could set a trend for other companies in the industry to follow, leading to a more eco-friendly food delivery sector.
Conclusion
The Just Eat Takeaway.com FY2024 earnings call provided valuable insights into the company’s plans for growth and expansion, as well as their focus on sustainability. Consumers can look forward to more delivery options and potentially faster and more reliable delivery services. The world could see increased competition in the food delivery market, as well as a trend towards more eco-friendly delivery methods. Overall, the call highlighted the company’s commitment to providing value to its customers and staying competitive in a rapidly evolving industry.
