
Ahead of the Holiday Season: Interactions, Would You?
Interactions Survey Reveals Consumer Sentiment Towards Customer Support FRANKLIN, Mass., Oct. 20, 2023 (GLOBE NEWSWIRE) — In spring 2023, Interactions, a leader in conversational AI, debuted a nationwide survey gauging 1,000 consumers’ sentiment toward customer support. In an increasingly digital world where customer experience is a key differentiator for businesses, Interactions sought to understand how…