Exciting New Leadership Roles at Viator: Pepijn Rijvers as President and Kristin Dorsett as COO
In an exciting turn of events, Tripadvisor, Inc., the renowned travel platform, recently announced major leadership changes within its experiences marketplace, Viator. Effective immediately, Pepijn Rijvers has assumed the role of President, while Kristin Dorsett takes on the position of Chief Operating Officer.
New President, Pepijn Rijvers
Pepijn Rijvers brings a wealth of experience to his new role. He previously served as Viator’s Senior Vice President and General Manager, where he played a crucial part in driving the company’s growth. Rijvers joined Viator in 2015, and his expertise in the travel industry has been a significant asset to the team. He held various leadership positions at Booking.com before joining Viator.
New COO, Kristin Dorsett
Kristin Dorsett’s promotion to COO is a testament to her dedication and hard work. She has been with Viator since 2013, starting as a Senior Marketing Manager and progressing to Vice President of Marketing in 2017. Dorsett’s marketing prowess and strategic vision have contributed significantly to Viator’s success.
Impact on Customers
For customers, these leadership changes could mean a more streamlined and efficient experiences marketplace. Rijvers and Dorsett’s combined expertise and experience will likely lead to innovative improvements in the Viator platform. Additionally, their focus on customer satisfaction and creating memorable travel experiences is expected to remain a top priority.
Impact on the Industry
The travel industry, particularly the experiences sector, is likely to witness significant changes as a result of these leadership changes. Viator’s competitors may be forced to adapt to keep up with the innovations and enhancements that Rijvers and Dorsett are expected to bring to the table. Furthermore, the new leadership team’s commitment to customer satisfaction and unique travel experiences could set a new standard for the industry as a whole.
Conclusion
The announcement of Pepijn Rijvers as President and Kristin Dorsett as COO at Viator marks an exciting new chapter for the experiences marketplace. Their combined expertise and experience in the travel industry will undoubtedly lead to innovative improvements and enhanced customer experiences. These changes are not only significant for Viator but also for the travel industry as a whole. As customers and industry professionals alike eagerly anticipate the future developments, we can look forward to a more streamlined, efficient, and engaging experiences marketplace.
- Pepijn Rijvers named President of Viator
- Kristin Dorsett promoted to COO of Viator
- Rijvers brings extensive travel industry experience
- Dorsett’s marketing expertise and strategic vision key to Viator’s success
- Impact on customers: more streamlined and innovative experiences
- Impact on industry: competition to adapt and new standards for customer satisfaction
