Tech to Play a Critical Role in Delivering Hospitality in the New Year
Atlanta, Dec. 08, 2022 (GLOBE NEWSWIRE) —
Despite ongoing challenges, many restaurateurs have a positive outlook for the new year and are getting ready to implement changes that will benefit consumers and staff. That’s according to Popmenu’s nationwide study of 466 U.S. restaurants.
Discounts, Automation, Tip Sharing and Zero Tolerance of Rude Guests Among Five Restaurant Trends to Watch in 2023, According to Popmenu Study
The study conducted by Popmenu highlighted several key trends that are expected to shape the restaurant industry in 2023. These include the increased use of discounts to attract customers, the implementation of automation to improve efficiency, tip sharing to create a more equitable environment for staff, and a zero tolerance policy towards rude guests.
Restaurants are increasingly turning to technology to enhance the guest experience and streamline operations. From online ordering systems to digital menus, technology is playing a critical role in delivering hospitality in the new year. By leveraging data and analytics, restaurants can better understand consumer preferences and tailor their offerings to meet the needs of their guests.
Automation, in particular, is set to revolutionize the restaurant industry. From self-order kiosks to robot servers, automation is making it easier for restaurants to serve customers faster and more efficiently. This not only benefits consumers by reducing wait times, but also helps to free up staff to focus on providing a higher level of service.
Tip sharing is another trend that is gaining traction in the industry. By redistributing tips among all staff members, restaurants can create a more equitable work environment and incentivize teamwork. This not only boosts employee morale, but also helps to ensure that all staff members are fairly compensated for their contributions.
Finally, the zero tolerance policy towards rude guests is a reflection of the industry’s commitment to creating a welcoming and inclusive environment for all patrons. By holding guests accountable for their behavior, restaurants can maintain a positive atmosphere that benefits both staff and customers.
Overall, the use of technology in the restaurant industry is set to play a critical role in delivering hospitality in the new year. By embracing these trends, restaurateurs can create a more efficient and customer-friendly dining experience that will help drive success in 2023 and beyond.
How this Will Affect Me
As a customer, you can expect to see more discounts and promotions from restaurants as they look to attract and retain business. Automation may also lead to faster service and more accurate orders, improving your overall dining experience. Additionally, tip sharing among staff members could result in a more cohesive and cooperative team, enhancing the level of service you receive.
How this Will Affect the World
The adoption of technology in the restaurant industry has the potential to revolutionize the way food service businesses operate on a global scale. By encouraging efficiency and innovation, these trends could lead to a more sustainable and profitable industry. Additionally, a zero tolerance policy towards rude guests may set a standard for respectful behavior that extends beyond restaurants and into other areas of society.
Conclusion
In conclusion, the use of technology and innovative trends in the restaurant industry is poised to shape the way hospitality is delivered in the new year. By implementing discounts, automation, tip sharing, and a zero tolerance policy towards rude guests, restaurants can create a more welcoming and efficient environment for both staff and customers. As these trends continue to evolve, the impact of technology on the industry is likely to be profound and far-reaching.
